Overview Architecture Interfaces & Data Why Mercans

One owner · Connector and payroll

Why Mercans is the global lane out of HiBob.

Native payroll, the Payroll Hub and middleware aggregators each solve a slice of the problem. Mercans solves the whole one — owning the connector and the payroll, in every country you run.

SOC 1 & 2 · ISO 27001

GDPR · Binding Corporate Rules

160+ countries, full two-way

How the routes compare

Four routes, side by side.

Native Bob Payroll

Payroll Hub

Middleware aggregator

Mercans

Country coverage

US & UK

Select providers

Varies

160+ countries

Who runs payroll

HiBob

3rd-party provider

Your provider

Mercans

Broker in the data path

—

Yes

Built & maintained by

HiBob

Aggregator

Mercans

Results & actuals back to Bob

Native

Partial

Payslips only

Full two-way

In-country compliance teams

—

Provider

—

Yes, 160+

Country coverage

Native Bob PayrollUS & UK

Payroll HubSelect providers

Middleware aggregatorVaries

Mercans160+ countries

Who runs payroll

Native Bob PayrollHiBob

Payroll Hub3rd-party provider

Middleware aggregatorYour provider

MercansMercans

Broker in the data path

Native Bob Payroll—

Payroll HubNo

Middleware aggregatorYes

MercansNo

Built & maintained by

Native Bob PayrollHiBob

Payroll HubHiBob

Middleware aggregatorAggregator

MercansMercans

Results & actuals back to Bob

Native Bob PayrollNative

Payroll HubPartial

Middleware aggregatorPayslips only

MercansFull two-way

In-country compliance teams

Native Bob Payroll—

Payroll HubProvider

Middleware aggregator—

MercansYes, 160+

No middleman

Aggregators broker your data. Mercans runs it directly.

In an aggregator model, your data passes through a licensed broker before it reaches a payroll provider — and often only payslips make it back. Mercans removes that layer entirely.

AGGREGATOR MODEL

HiBob

→

iPaaS broker

licensed middleware

→

Payroll provider

↩ often payslips
only flow back

MERCANS DIRECT

HiBob

Mercans connector + engine

one owner, no broker

↩ payslips, reports
& actuals back

Security & compliance

Enterprise-grade, certified, and privacy-first.

The connection rides on the same certified, audited platform that runs payroll for global enterprises — with least-privilege access to your Bob tenant.

SOC 1 SOC 2 ISO 27001 ISO 27017 ISO 27018 ISO 27701 GDPR · Binding Corporate Rules

Getting live

A guided path from kick-off to business-as-usual.

Kick-off

Build &
configure

Scenario test
+ parallel run

Sign-off

First live cycle
(hypercare)

BAU
handover

Mercans leads kick-off, agrees the test and go-live plan, runs an integration scenario test and a parallel run, supports the first live cycle, then hands over to the global helpdesk — with 35 hours of technical support included during implementation.

Who does what

CLIENT

MERCANS

Name the implementation & BAU contacts

Deliver the Solution: Integration System, Data Dictionary & User Guide

Provide Bob field codes and their definitions

Set up the environment and service users

Import the Mercans Solution into the Bob tenant

Build, refine and test the transformation

Map fields and values per the User Guide

Run kick-off, weekly status calls & scenario testing

Launch the integration each period, on schedule

Support the first live cycle (hypercare)

Migrate to production for go-live

Hand over to the global helpdesk for BAU

Support after go-liveChange requests and first-line support come from the Mercans helpdesk, raised by your authorised contacts — with implementation support reachable throughout build and testing.

The last mile

Two things we'll size with you, not guess.

Pricing and the exact country and pay-element scope depend on your footprint — so they're a conversation, not a number on a page. Bring your map and we'll be precise.

CONNECTED

Ready to connect HiBob to payroll in every country you run?

Book a working session and we'll map it to your setup end to end.

Book a session →

Up next · 01

Overview

Back to the start — one certified connector across your whole footprint.

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