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Security & compliance

An integration moves data. The data is people.

A Workday integration that touches global worker records is, by definition, a privacy-grade system. Mercans architects the platform behind it, and the operations around it, to a compliance posture that holds up in front of a CISO, a DPO, and a regulator simultaneously - and we publish the audits that prove it.

Audited certifications

Independently audited. Currently in force.

The Mercans information-security and privacy programme is audited annually by independent third parties. The certifications below are not paper exercises - they are the controls under which the Workday GPC integration runs in production today.

ISO 27001:2022

Information security management system. The foundational control framework for the entire HRBlizz platform.

Audited · In force

ISO 27017

Cloud-specific security controls - directly applicable to the SaaS perimeter the integration runs in.

Audited · In force

ISO 27018

Personally identifiable information protection in public clouds - for the worker data the integration carries.

Audited · In force

ISO 27701:2019

Privacy Information Management System (PIMS). Mercans is among the small group of payroll providers holding this certification.

Audited · Differentiator

ISO 9001:2015

Quality management system - formalised process discipline across delivery, change, and incident response.

Audited · In force

SOC 1 Type II

Internal controls over financial reporting. The control set finance teams require for SOX-relevant payroll.

Audited · KPMG

SOC 2 Type II

Security, availability, confidentiality, processing integrity. The annual audit operating-effectiveness CISOs ask for.

Audited · KPMG

Binding Corporate
Rules -EU

Approved framework for legitimate intra-group transfers of personal data outside the EEA - a regulator-approved data-protection programme.

Audited · Differentiator

Data residency & sovereignty

You choose where the data lives. We prove it stays there.

Workday integration data is processed in customer-elected regions and persisted in Mercans' own Tier IV data-centre footprint, with disaster recovery mirroring across geographies.

Uptime SLA

99.99%

Recovery Time (RTO)

≤ 4 hours

Recovery Point (RPO)

≤ 15 min

DR Drill Schedule

Quarterly

Data residency map

🇪🇪 Tallinn · Estonia

EU Primary · Tier IV

EU/EEA workloads · GDPR-native residency

DR Mirror · TLS 1.3 · AES-256

🇦🇪 Dubai · UAE

META Primary · Tier IV

META workloads · Sovereign residency

EU Residency

GDPR-native by location

EU/EEA worker data is processed and stored in Tallinn. Cross-border transfer is governed by Mercans' approved EU Binding Corporate Rules - not standard contractual clauses retro-fitted to fix a transfer chain.

META Residency

Sovereign region for META

Middle East, Turkey, and Africa workloads are served from the Dubai Tier IV facility. Customer-defined residency policies are enforced at the platform layer, not negotiated per cycle.

Customer Choice

Region pinning, on request

Customers with regulator-imposed residency requirements can pin specific country workloads to specific data centres. The pinning is enforced by routing rules, audited monthly, and surfaced in the trust dashboard.

Cryptography & access

Industry-standard ciphers, no exceptions.

The cryptographic posture across the integration channel and HRBlizz platform is uniform - no legacy fall-back, no custom protocols, no exceptions for development environments.

In transit

Every byte that crosses the wire.

Protocol TLS 1.3 · TLS 1.2 minimum
Cipher AEAD · forward secrecy
Cert Pinning Enforced
Mutual TLS Available, customer election
At rest

Every byte that lands on disk.

Cipher AES-256 · GCM
Key Management HSM-backed
Key Rotation Scheduled · auditable
Field-level Encryption Sensitive identifiers
Auth

OAuth 2.0

Scoped tokens, short-lived, automatically rotated. No long-lived bearer credentials in the integration path.

SSO

SAML 2.0 · OIDC

Customer's identity provider is the source of truth. No separate Mercans password for any user with access.

RBAC

Role-based access

Granular roles map to the customer's HR organisation. Country-scoped access enforced at the platform layer.

Audit

Immutable logs

Every read, write, and admin action is logged with user, timestamp, and payload hash. Logs are append-only and exportable.

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Bring your Workday tenant configuration, country footprint, and a list of pain points - we'll bring the architecture diagram, the certification evidence, and a deployment timeline.

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