Workday Global Payroll Connect · All 5 features certified

The certified, bi-directional integration for Workday HCM and global payroll.

HRBlizz connects to Workday through every certified Global Payroll Connect feature — DCoD, APD, GPH, ExPR, and ExPD — over a single, event-driven REST architecture. One integration. 160 countries. Real-time, audited, and operated by Mercans-owned entities everywhere it runs.

SYSTEM OF RECORD · HCM Workday Workforce data · Compensation · Org structure LIVE HCM ↓ PAYROLL ↑ GLOBAL PAYROLL CONNECT · 5/5 CERTIFIED DCoD APD GPH ExPR ExPD PROTOCOL REST + PECI TRANSPORT TLS 1.3 AT REST AES-256 AUTH OAuth 2.0 PAYROLL ENGINE · COMPLIANCE HRBlizz by MERCANS In-country execution · Statutory delivery · 160+ countries · owned entities LIVE
fig.01 · Bi-directional integration topology v 2026.04
5/5
GPC features certified
160+
Countries · owned entities
SOC 2
Type II · KPMG audited
ISO 27701
Privacy management certified
§ 01 · The buyer's problem

Most Workday integrations are still file-based, batch-shipped, and held together by a vendor's local subcontractors.

If you run payroll in 30+ countries on Workday, you already know the pattern. Twenty templates. Twenty SFTP folders. Twenty different vendors hiding behind one logo. Errors surface days late, after batch runs, after gross-to-net is already locked. Compliance lives in a spreadsheet shared between three people who don't work for the same company.

01 · LATENCY
Batch windows hide errors until it's expensive to fix them.
PECI-only architectures move data on a schedule. A new hire on Monday is a payroll input on Friday. A termination on Wednesday is a compliance exposure on the 28th.
02 · SUBCONTRACTING
Aggregator models put a different liability on the line in each country.
"Global" payroll providers often broker third-party payroll bureaus locally. The contract is one. The accountability isn't. Data crosses three legal entities before it lands in Workday.
03 · PARTIAL CERTIFICATION
Half-stack GPC support means half-stack ROI.
Some providers certify DCoD only. Others ExPR only. Mercans implements all five — because the value of GPC compounds when DCoD feeds APD which feeds the engine which writes back to ExPR which lands in ExPD.
§ 02 · Reference architecture

The integration is event-driven, REST-native, and operated by the team that built it.

A Workday certification tells you the integration meets a spec. The architecture tells you whether it will hold up at 50,000 worker records, 60 country payrolls, and a tenant migration. This section documents the reference architecture Mercans deploys for every Workday customer.

2.1 · Component topology

Three planes, one channel.

The integration runs on three logically separated planes — data plane (Workday tenant ↔ HRBlizz engine), control plane (orchestration, replay, observability), and policy plane (auth, encryption, residency rules). All three meet at a single audited channel between systems.

FIG. 02 · Reference architecture v 2026.04 · production
CUSTOMER · WORKDAY TENANT Workday HCM System of record CORE OBJECTS Worker · Position · Compensation EVENT INTERFACES PECI · Public REST API GPC FRAMEWORK DCoD · APD · GPH · ExPR · ExPD DOCUMENT REPOSITORY Payslip + statutory archive ISU · OAuth 2.0 Client credentials grant MERCANS INTEGRATION CHANNEL · CERTIFIED HRBlizz Connector Built on Mercans development platform DATA PLANE · BIDIRECTIONAL PECI batch ingestion · REST event listener · Selective field extraction Pre-mapped country libraries · Structured JSON document writer (ExPR/ExPD) throughput: ~1M rec/hr · payload: incremental CONTROL PLANE · ORCHESTRATION Schedule + on-demand triggers · Idempotent retry · Replay queue · DLQ Operational console · Exception review UI · Run history + audit trail SLO: ack <5s · replay window: 30d POLICY PLANE · TRUST & RESIDENCY TLS 1.3 in flight · AES-256 at rest · OAuth 2.0 ISU · per-tenant key envelope Field-level masking · audit log · BCR-compliant cross-border routing scope: ISO 27701 · SOC 2 Type II · BCR Tier IV data centres · Dubai (primary) · Estonia (DR mirror) MERCANS · OWNED INFRASTRUCTURE HRBlizz Engine Payroll · Compliance · Statutory CALC ENGINE Gross-to-net · 160+ country rules STATUTORY OUTPUT Payslips · tax forms · filings IN-COUNTRY EXECUTION Mercans-owned legal entities PAYMENT ORCHESTRATION Disbursement + reconciliation AI / ANALYTICS LAYER Anomaly detection · forecasting REST · PECI REST · INTERNAL ↓ HCM events · APD inputs ↑ ExPR · ExPD · GPH state ↓ Worker + comp data ↑ Calculated results

The integration channel runs entirely inside Mercans-owned infrastructure. There is no third-party iPaaS in the data path. Workday's PECI and REST endpoints are consumed directly by Mercans' connector code, which Mercans engineers maintain — no licensed middleware, no broker layer, no opaque scheduling.

2.2 · End-to-end sequence

What happens when a single hire is entered in Workday at 09:14 local time.

The most useful thing about the architecture is what it does in the small. Below is the actual sequence of events for one new-hire record, from Workday entry to the moment that worker is payroll-ready in HRBlizz — and the moment their first payslip lands back in Workday.

T+ Component Event
00:00:00 Workday HCM HR enters new hire record. Worker, position, compensation, and country are committed to the Workday tenant.
00:00:02 DCoD interface Workday emits a Data Changes on Demand event scoped to the affected worker. The HRBlizz connector receives the event and acknowledges it.
00:00:04 Connector · Data plane Selective field extraction. Only the changed fields are pulled — not the full worker payload. Country library applied; mappings resolved.
00:00:06 APD interface Country-specific payroll fields (e.g. social security ID, regional tax codes) collected via APD. No email forms; no template attachments.
00:00:09 HRBlizz Engine Worker provisioned in payroll engine. Pay group assigned. Country compliance rule set loaded. Worker is now payroll-ready.
00:00:09 GPH Global Payroll Hub state updated. Worker visible in the Workday-side payroll readiness view immediately.
…CYCLE HRBlizz Engine Pay cycle runs. Gross-to-net calculated. Statutory artefacts produced. Disbursement scheduled.
CYCLE+02:00 ExPR interface Structured payroll results (gross, net, employer cost, taxes) pushed back to Workday as JSON documents — reconciled by Finance against the same line items.
CYCLE+02:01 ExPD interface Payslip + tax forms delivered to Workday document repository. Worker accesses them through Workday Self Service.

The same sequence runs for terminations, transfers, comp changes, and absence events. The path is the same; only the payload changes. There is no Friday-night batch window where everything catches up — because there is no batch window.

2.3 · Interface inventory

Every Workday surface the integration touches.

For procurement, security, and integration architects who need to enumerate the surfaces. This is the complete list of Workday interfaces the Mercans connector consumes or produces.

Workday interface Direction Protocol Mercans usage Status
PECI — Payroll Effective Change Interface Workday → HRBlizz File · scheduled Bulk batch ingestion of HCM deltas; primary path for regulated batch use cases. Certified
DCoD — Data Changes on Demand Workday → HRBlizz REST · event-driven Real-time delta sync. Event-scoped. The default sync mode for operational responsiveness. Certified
APD — Additional Payroll Data Workday → HRBlizz REST · structured Country-specific payroll fields captured natively in Workday and forwarded with the worker payload. Certified
GPH — Global Payroll Hub HRBlizz → Workday REST · state push Cycle status, exception flags, completion percentage. Surfaced in Workday administrator view. Certified
ExPR — External Payroll Results HRBlizz → Workday REST · structured JSON Calculated payroll results returned line-by-line to Workday for reconciliation, finance reporting, and audit. Certified
ExPD — External Payroll Documents HRBlizz → Workday REST · binary upload Payslips, tax forms, statutory documents pushed to the Workday document repository. Certified
Workday Public REST API Bidirectional REST · OAuth 2.0 Worker, position, compensation reads outside the GPC framework where customer use cases require it. Live
Workday Documents API HRBlizz → Workday REST Bulk document delivery and re-upload for payslip corrections. Live
2.4 · Failure model

What happens when something goes wrong — because it will.

An integration is only as enterprise-fit as its failure semantics. Below is how the channel behaves under each common failure class.

FAILURE 01 · NETWORK
Workday endpoint unreachable
Connector retries with exponential backoff (1s → 60s, capped). Events are persisted to local durable queue. Replay is automatic on connection restore; no events lost. Operations console surfaces the elapsed delay in real time.
FAILURE 02 · AUTH
OAuth token expired or revoked
Connector re-acquires token via client credentials grant. If revoked at the Workday tenant, an on-call alert is raised within 60s; the queue continues to absorb events for the duration of the outage.
FAILURE 03 · DATA
Mapping or validation rejection
The offending event is routed to a dead-letter queue with full payload, error trace, and Workday transaction ID. Operators can repair and replay through the operational console; the rest of the pipeline is unaffected.
FAILURE 04 · CYCLE
Payroll calculation fault
HRBlizz engine isolates the affected pay group. Other countries continue. GPH reflects the fault state in Workday immediately, so payroll administrators see the issue without leaving the system of record.
FAILURE 05 · REGION
Primary data centre outage
Failover to the Estonia DR mirror (or Dubai, depending on customer primary). RPO < 15 minutes. Connector identity and queue state replicate continuously; resumption is automatic, not manual.
FAILURE 06 · COMPLIANCE
New statutory rule mid-cycle
Country compliance updates ship to HRBlizz independently of the integration release cycle. Mercans' statutory monitoring layer applies the rule; ExPR/ExPD outputs reflect the new requirement on the next cycle without customer code changes.
2.5 · Deployment modes

Three patterns. Picked per country, per pay group, per customer reality.

One size doesn't fit a multinational payroll. Mercans supports three deployment modes against the same Workday tenant — and customers routinely run all three concurrently.

MODE A · EVENT-DRIVEN
REST + DCoD, real-time sync
For high-velocity HR organisations and pay groups where sub-day responsiveness matters. Worker changes propagate to the payroll engine inside seconds; GPH reflects state continuously.

Best for · Tech, Pharma, Finance

MODE B · SCHEDULED BATCH
PECI, daily or pay-cycle aligned
For organisations whose internal controls require fixed sync windows — common in regulated industries. Same connector, same engine, same outputs. Different rhythm.

Best for · Banking, Defence, Energy

MODE C · HYBRID
Event-driven for some, batch for others
A single Workday tenant connected to HRBlizz with mode A for most countries and mode B for jurisdictions where local IT or labour-council policy requires batch. Configured per country in the policy plane.

Best for · Most enterprises in practice

§ 03 · GPC features

Five certified features. One integration. No grey areas.

Workday Global Payroll Connect defines five integration capabilities. Most certified partners support a subset. Mercans implements every one — and operates them as a single, coherent operational surface.

3.1 · Data Changes on Demand

The integration listens, not polls.

AcronymDCoD DirectionWorkday → HRBlizz TriggerEvent-driven LatencySub-minute

What it is

DCoD is the Workday-defined mechanism for delivering worker, organisation, position, and compensation data to a payroll provider on the precise event it changes — a hire, a transfer, a salary revision, a job role change. Instead of a nightly file, the payroll engine receives a streamed delta the moment Workday commits the change.

How Mercans implements it

HRBlizz subscribes to Workday change events and ingests them through a REST endpoint backed by an audited message bus. Every payload is signed, timestamped, and persisted to a replayable store before any country-payroll engine is touched. If the downstream country-payroll module is mid-cycle, the change is queued; if it conflicts with the in-flight cycle, it surfaces in the control plane for resolution rather than silently corrupting a calculation.

Why it matters to the buyer

Payroll teams stop working from a 24-hour-old picture. A salary increase entered at 14:00 in Workday is reflected in the in-country payroll engine within minutes — not the next morning, not next cycle. For high-velocity organisations that hire, restructure, and rebadge constantly, this is the difference between catching errors before payroll runs and explaining them after.

SCENARIO · The intra-day correction
09:14
HR enters salary correction in Workday for Singapore employee EMP-04412.
09:14
Workday emits change event over DCoD.
09:14+38s
HRBlizz receives, validates, persists payload.
09:15
SG country-payroll engine reflects the corrected gross. Cycle preview re-runs.
09:15
Payroll lead sees the corrected variance in HRBlizz dashboard. No tickets. No batch re-load.
Transport REST · TLS 1.3
Auth OAuth 2.0 · scoped tokens
Replay window 7 days, signed
Mapped fields Worker · Position · Compensation · Org · Job
3.2 · Additional Payroll Data

Country-specific payroll data, captured in Workday's UI, governed by Mercans.

SCENARIO · New hire in Saudi Arabia
Day 0
HR completes the standard new-hire flow in Workday. DCoD pushes the worker to HRBlizz.
Day 0+2 min
Workday surfaces an APD task on the worker profile: GOSI registration · Iqama · municipality code · sector classification.
Day 0
HR fills the form inside Workday. The data is submitted to HRBlizz via APD — Workday never stores it.
Day 0
HRBlizz validates against in-country statutory rules. Failures return inline as Workday validation errors.
D+1
First pay cycle includes the worker — fully compliant, no out-of-system spreadsheet, no parallel HR portal.
Surface Workday UI · iframe-free
Storage HRBlizz · in-country, never in Workday
Validation Real-time · statutory rule engine
Country coverage 160 — every Mercans country
AcronymAPD DirectionBi-directional TriggerOn worker event · on demand GranularityPer-worker · per-country

What it is

APD is Workday's mechanism for capturing country-specific payroll data that Workday does not natively model — statutory IDs, local tax declarations, jurisdiction-specific allowance elections, garnishments, regional benefit enrolments. The form lives in the Workday UI; the data lives with the payroll provider.

How Mercans implements it

For every country Mercans supports, HRBlizz exposes the statutory data model — the fields, valid values, validation rules, and effective-date behaviour — through APD. HR users see country-appropriate fields the moment they open a worker profile. There is no separate HR portal, no email back-and-forth with a country lead, no reconciling a spreadsheet against a workbook.

Why it matters to the buyer

A single global HR operating model becomes possible. The Workday administrator does not need to know that Saudi Arabia requires GOSI registration, that France requires a numéro de sécurité sociale, or that the UAE requires Emirates ID — HRBlizz knows. The buyer gets compliant local payroll without fragmenting the HR experience.

3.3 · Global Payroll Hub

The unifying surface for global payroll inside Workday.

AcronymGPH SurfaceWorkday-native CoverageAll connected countries Mercans countries160+

What it is

GPH is the Workday capability that surfaces a payroll partner's data, status, and operational signals natively inside Workday — so the customer's HR and payroll teams operate from one screen, not two. Cycle status, exception counts, country-by-country progress, gross-to-net summary, all reachable inside the Workday tenant.

How Mercans implements it

HRBlizz exposes the cycle state machine, exception register, and result summaries through the GPH-conformant endpoints. A customer's payroll lead can see, inside Workday, exactly which of their 60-country cycles are open, locked, calculated, approved, or paid — with timestamps, owner, and exception count — without leaving Workday. Drill-through into HRBlizz is single sign-on, never a separate credential.

Why it matters to the buyer

Global payroll teams collapse two operating surfaces into one. The customer's centre-of-excellence runs the global cycle from Workday; Mercans operates the in-country execution. There is no toggle between vendor portals, no mismatched status views, and no hunt across tabs to find the country that is holding up the global close.

Workday · Global Payroll Hub
Cycle 2026-04 · Day 2 of 4 62 countries
CountryStatusExcep.Owner
United StatesApproved0SK-04
United KingdomApproved2MK-12
GermanyCalculated1AH-08
FranceCalculated0AH-08
IndiaIn progress4RP-22
SingaporeIn progress0RP-22
BrazilOn hold3CN-17
UAEApproved0SK-04
↳ rendered inside Workday tenant · live data via GPH
3.4 · External Payroll Results

Worker-level results, posted back without translation loss.

SCENARIO · Compensation review
Q1
HR runs a 12-month compensation review across 14 countries inside Workday.
Q1
Each cycle's worker-level gross, deductions, employer cost, and net flow back via ExPR.
Q1
Workday holds the canonical worker history — no spreadsheet aggregation.
Q1
Reward, finance, and HRBP work from one source.
Granularity Per worker, per cycle, per pay component
Components mapped Workday-defined pay component IDs
Currency Local + reporting
Retention Customer-defined (regulatory minima enforced)
AcronymExPR DirectionHRBlizz → Workday GranularityWorker-level FormatWorkday pay components

What it is

ExPR returns worker-level payroll results into Workday in the exact pay-component shape Workday's HCM expects. Where APD captures country-specific input data, ExPR returns the country-specific output data — the worker-level gross-to-net result — into Workday for HR, comp, finance, and the worker themselves through Workday self-service.

How Mercans implements it

HRBlizz holds an explicit mapping between every country-payroll component (a French cotisation patronale, a UK National Insurance, a UAE end-of-service accrual) and a Workday pay component ID. After cycle approval, worker results stream back through ExPR — consistent shape across countries, faithful to local execution.

Why it matters to the buyer

Workday becomes the global system of truth for worker pay. No more "the comp tool says one thing and the country payroll says another." For any worker in any country, the gross-to-net history sits inside Workday — feeding analytics, comp reviews, internal mobility, and worker self-service equally.

3.5 · External Payslip Delivery

The worker's payslip lives where the worker already works.

AcronymExPD DirectionHRBlizz → Workday FormatStatutory PDF, country-compliant SurfaceWorkday self-service

What it is

ExPD is the certified channel for delivering a worker's payslip — generated by the in-country payroll engine and conformant to that country's regulatory format — directly into Workday's worker self-service. The worker logs into Workday, sees the statutory payslip, downloads it. No payroll portal. No second login.

How Mercans implements it

HRBlizz generates each country's statutory payslip in its locally-required layout and language — a French bulletin de paie in French formatting, a Saudi WPS-compliant slip in Arabic, a UK itemised pay statement in the format HMRC expects — and posts it to Workday Documents through ExPD with the correct worker, period, and document type metadata. Retention follows the customer's policy and the country's statutory minimum, whichever is longer.

Why it matters to the buyer

Worker experience consolidates. There is no "go to the Mercans portal for your payslip" message. Workday is the single front door. For an organisation paying people in 60 countries, that is the difference between one help desk ticket queue and sixty.

🇫🇷 Bulletin de paie Avril 2026
Salaire brut5 240,00 €
Cotisations−1 152,80 €
Net imposable4 087,20 €
Net à payer3 924,40 €
🇬🇧 Pay statement April 2026
Gross pay£4,820.00
Income tax−£642.40
National Insurance−£312.00
Net pay£3,865.60
🇦🇪 قسيمة الراتب · Pay slip Apr 2026
Basic salaryAED 22,000.00
AllowancesAED 6,500.00
EOS accrualAED 1,833.33
Net (WPS)AED 28,500.00

↳ Three statutory formats, one delivery channel into Workday.

3.6 · Why "all five" is not a marketing line

Partial certification leaves the customer to make up the difference.

The Workday GPC framework is five features for a reason: each one solves a discrete operational problem. A partner certified on three of five is a partner whose customer fills the gap with file feeds, manual reconciliations, or a second integration vendor. Mercans has chosen, deliberately, to certify and operate all five — because anything less re-introduces the latency, opacity, and reconciliation cost the integration was bought to remove.

Feature What it solves If skipped Mercans In production since
DCoD
Data Changes on Demand
Real-time HCM → payroll data flow. Falls back to nightly batch. Same-day errors land next cycle. Certified · REST event-driven Live · all customers
APD
Additional Payroll Data
Country-specific payroll data inside Workday's UI. Local fields collected outside Workday in spreadsheets. Certified · 160 countries Live · all customers
GPH
Global Payroll Hub
Native cycle visibility inside Workday. Two operating surfaces. Status drift. Certified · 160+ countries Live · all customers
ExPR
External Payroll Results
Worker-level results & GL-ready costs into Workday. Comp, analytics, finance work from extracts. Certified · component-level mapping Live · all customers
ExPD
External Payroll Documents
Statutory payslip in Workday self-service. Worker logs into a second portal. Certified · statutory formats Live · all customers
3.7 · Lifecycle event coverage

Every HR event. Every GPC service. Mapped end-to-end.

The five GPC services are not five parallel pipes — they are five layers of the same payroll machine. Most lifecycle events touch more than one. A new hire flows out on DCoD as worker data, captures statutory data on APD, runs through the cycle visible on GPH, returns as a result on ExPR, and lands as a payslip on ExPD. The matrix below is the architectural map of which Workday business event lights up which service.

Lifecycle event DCoD APD GPH ExPR ExPD
HR data
out
Country
data
Cycle
monitor
Results
back
Payslip
back
New hire · regular, fixed-term, part-time, intern ·
Re-hire · including rescind & no-show ·
Termination · voluntary, involuntary, retirement ·
Promotion / demotion · with cost-centre change · ·
Transfer · domestic, international, assignment ·
Compensation change · current, future, retro · ·
One-time payment · bonus, commission, retro · ·
Allowance plan · add, change, end ·
Leave of absence · start, return, correction, rescind ·
Personal & contact data · name, address, ID · · ·
Payment elections · bank account add, change, split · · · ·
Cost allocation · split, change, rescind · · ·
Dependent data · add, change, remove · · ·
Country statutory updates · tax IDs, withholding, garnishment · · ·
Payroll cycle run · approval, exceptions, posting · ·
Year-end & statutory documents · W-2, P60, Form 16, etc. · · · ·
Service is exercised by this event
· Service is not exercised by this event

↳ Effective-date corrections, rescinds and past-period adjustments are supported on every event above.

§ 04 · Security & compliance

An integration moves data. The data is people.

A Workday integration that touches global worker records is, by definition, a privacy-grade system. Mercans architects the platform behind it, and the operations around it, to a compliance posture that holds up in front of a CISO, a DPO, and a regulator simultaneously — and we publish the audits that prove it.

4.1 · Audited certifications

Independently audited. Currently in force.

The Mercans information-security and privacy programme is audited annually by independent third parties. The certifications below are not paper exercises — they are the controls under which the Workday GPC integration runs in production today.

ISO 27001:2022 Information security management system. The foundational control framework for the entire HRBlizz platform. Audited · in force
ISO 27017 Cloud-specific security controls — directly applicable to the SaaS perimeter the integration runs in. Audited · in force
ISO 27018 Personally identifiable information protection in public clouds — for the worker data the integration carries. Audited · in force
ISO 27701:2019 Privacy Information Management System (PIMS). Mercans is among the small group of payroll providers holding this certification. Audited · differentiator
ISO 9001:2015 Quality management system — formalised process discipline across delivery, change, and incident response. Audited · in force
SOC 1 Type II Internal controls over financial reporting. The control set finance teams require for SOX-relevant payroll. Audited · KPMG
SOC 2 Type II Security, availability, confidentiality, processing integrity. The annual audit operating-effectiveness CISOs ask for. Audited · KPMG · 2024
EU Binding Corporate Rules Approved framework for legitimate intra-group transfers of personal data outside the EEA — a regulator-approved data-protection programme. Approved · differentiator
4.2 · Data residency & sovereignty

You choose where the data lives. We prove it stays there.

Workday integration data is processed in customer-elected regions and persisted in Mercans' own Tier IV data-centre footprint, with disaster recovery mirroring across geographies. Residency is not a marketing claim — it is the operational default of the platform.

FIG. 04 · Data centre footprint tier IV · DR mirrored
Tallinn · Estonia EU PRIMARY · TIER IV EU/EEA workloads · GDPR-native residency Dubai · UAE META PRIMARY · TIER IV META workloads · sovereign residency DR MIRROR · TLS 1.3 UPTIME 99.99% SLA RTO ≤ 4 hours RPO ≤ 15 min DR DRILL Quarterly TIER IV · IV
01 · EU residency

GDPR-native by location

EU/EEA worker data is processed and stored in Tallinn. Cross-border transfer is governed by Mercans' approved EU Binding Corporate Rules — not standard contractual clauses retro-fitted to fix a transfer chain.

02 · META residency

Sovereign region for META

Middle East, Turkey, and Africa workloads are served from the Dubai Tier IV facility. Customer-defined residency policies are enforced at the platform layer, not negotiated per cycle.

03 · Customer choice

Region pinning, on request

Customers with regulator-imposed residency requirements can pin specific country workloads to specific data centres. The pinning is enforced by routing rules, audited monthly, and surfaced in the trust dashboard.

4.3 · Cryptography & access

Industry-standard ciphers, no exceptions.

The cryptographic posture across the integration channel and HRBlizz platform is uniform — no legacy fall-back, no custom protocols, no exceptions for development environments.

In transit

Every byte that crosses the wire.

Protocol TLS 1.3 · TLS 1.2 minimum
Cipher AEAD · forward secrecy
Cert pinning Enforced
Mutual TLS Available, customer election
At rest

Every byte that lands on disk.

Cipher AES-256 · GCM
Key management HSM-backed
Key rotation Scheduled · auditable
Field-level encryption Sensitive identifiers
AUTH

OAuth 2.0

Scoped tokens, short-lived, automatically rotated. No long-lived bearer credentials in the integration path.

SSO

SAML 2.0 · OIDC

Customer's identity provider is the source of truth. No separate Mercans password for any user with access.

RBAC

Role-based access

Granular roles map to the customer's HR organisation. Country-scoped access enforced at the platform layer.

AUDIT

Immutable logs

Every read, write, and admin action is logged with user, timestamp, and payload hash. Logs are append-only and exportable.

4.4 · Privacy & governance

The programme behind the certificates.

Certifications attest to controls. The DPO function, the privacy operations, and the legal-basis architecture are what those controls protect.

01 · Binding Corporate Rules

A regulator-approved transfer mechanism

Mercans operates under approved EU Binding Corporate Rules — a privacy programme reviewed and authorised by an EU data protection authority. BCRs are the highest available standard for legitimising intra-group transfers of personal data outside the EEA, and few payroll providers hold them.

02 · DPO & privacy ops

Named Data Protection Officer

Mercans operates a dedicated Data Protection Officer function with direct lines to the executive. Data Subject Access Requests, regulator interactions, and privacy impact assessments are handled by the same team that audits the platform — not outsourced to legal counsel after the fact.

03 · DPIA & ROPA

Pre-built privacy artefacts

Customers onboarding the Workday integration receive Mercans' Data Protection Impact Assessment template populated for the integration scope, and a Records of Processing Activities (ROPA) extract scoped to GPC. The artefacts are authoritative — not generic.

04 · Subprocessor transparency

Public, versioned subprocessor list

The subprocessor register is published, dated, and change-notified. Customers know who touches their data, in what country, under which contract — and are notified before any change takes effect.

05 · Incident response

Tested, contractual, and timed

The incident response runbook is contractual: notification windows, root-cause delivery, regulator coordination. The runbook is exercised in quarterly tabletop drills, and outcomes are documented in the SOC 2 Type II report.

06 · Right to audit

Customer audit, contractually

Enterprise customers retain a contractual right to audit Mercans' controls relevant to the services delivered — directly or through an independent auditor. SOC 2 Type II and ISO reports are available under NDA on day one of any engagement.

4.5 · The integration channel itself

Security at the seam between Workday and HRBlizz.

The general posture above applies to every Mercans system. The points below are specific to the integration channel — where Workday tenant and HRBlizz engine actually meet.

Control How it's implemented Where it shows up
Tenant isolation Each Workday tenant has a dedicated namespace, queue, and credential set in the integration channel. No cross-tenant payload visibility. SOC 2 control evidence.
Payload signing Every event from Workday is verified by signature at ingress. Outbound payloads are signed in turn. Architecture page · § 2.4 failure model.
Replay store 7-day signed replay window, customer-scoped. Replay is auditable and never silent. Recovery from intermittent connectivity without re-issuing data.
Field minimisation Only the worker fields needed for in-country payroll calculation are pulled — defined per country in advance. DPIA artefact · ROPA scope.
Pseudonymisation Where statutory identifiers are not required for calculation, pseudonymous IDs are used in transit and at rest. Privacy programme · ISO 27701 controls.
Right to erasure Erasure requests propagate from Workday through HRBlizz to country engines, with statutory retention overrides recorded explicitly. DPO operations · regulator-facing.
Penetration testing The platform and its API surface are tested by independent third parties on a scheduled basis. Annual third-party penetration test report, available under NDA.
Secret management Credentials are stored in HSM-backed vaults, never in code, configuration, or logs. SOC 2 control evidence · code-review gates.
§ 05 · The Mercans advantage

Workday certification is the entry ticket. The architecture behind it is the difference.

Eighteen-plus payroll providers carry some form of Workday Global Payroll Connect certification. The shortlist of providers who actually operate the integration through owned in-country entities, on a proprietary platform they built and run themselves, with a privacy-grade compliance posture, is much shorter. This section is the buyer drawing up that shortlist.

5.1 · The two operating models

Two ways to deliver "global payroll on Workday." The buyer feels both.

Most certified GPC partners run on an aggregator model: a central platform that integrates dozens of in-country payroll vendors. It works on the demo. It strains in production — at scale, under SLA, when the audit committee asks who actually owns the calculation.

The aggregator model
Central platform · in-country subcontractors
  • ×Local payroll calculation is performed by a third-party in-country provider — the customer signs with one company, the calculation runs at another.
  • ×SLAs degrade through the chain. The aggregator's SLA is not the in-country provider's SLA.
  • ×Data flows through the aggregator's stack and the subcontractor's stack — two operational perimeters, two incident-response runbooks.
  • ×Switching a country provider means re-onboarding the country, re-mapping the payroll, re-validating the integration — at the customer's cost.
  • ×Compliance is "we contractually require our subcontractors to" — not "we are the subcontractor and we are audited."
  • ×Pricing model often layers margin on top of the in-country provider's price — visible at renewal, not at sale.
The Mercans model
Owned entities · proprietary platform
  • Mercans operates owned legal entities in 160+ countries. The contract you sign and the calculation that runs are the same company.
  • One SLA, end-to-end. No subcontractor handoff to absorb the variance.
  • One operational perimeter. The data does not leave the Mercans estate to be calculated.
  • Adding a country is adding capacity, not onboarding a new vendor.
  • Compliance is direct: SOC 2 Type II, ISO 27701, EU Binding Corporate Rules — Mercans-audited, not contractually delegated.
  • Direct pricing. The economics are visible because there is no third party in the calculation chain.
5.2 · Five differentiators that hold up under audit

The choices Mercans made deliberately. Each one is verifiable.

None of these are slogans. Each one is a check the buyer can run — through the analyst report, the SOC 2 letter, the BCR registration, the platform demo, the onboarding contract.

01

Owned entities in 160+ countries

Most "global" payroll providers are aggregators of local providers. Mercans operates its own legal entity in every country where it offers payroll or EOR services. The customer signs with the entity that runs the payroll — there is no subcontracting layer to dilute the SLA, the compliance posture, or the data path.

How to verify Entity registry · country-by-country MSA · in-country tax registrations on request.
02

HRBlizz is proprietary, built in-house

HRBlizz is Mercans' own platform — built, owned, and operated by Mercans. It is not white-labelled software, not a customised third-party HCM, not an iPaaS layer over someone else's payroll engine. The Workday integration is built directly into the platform Mercans engineers, which is why the integration roadmap moves at Mercans' velocity, not a vendor's.

How to verify Engineering team interview · platform architecture session · release-cadence record.
03

All five GPC features certified — every one in production

Workday's Global Payroll Connect framework defines five features. Mercans is certified across all five — DCoD, APD, GPH, ExPR, and ExPD — and each one runs in production for paying customers today. Many "certified" partners qualify on a partial set; the difference is what the buyer's payroll team has to manually fill in afterwards.

How to verify Workday GPC partner directory listing · live customer reference call · GPC Features deep dive.
04

The compliance posture few payroll providers carry

ISO 27001, ISO 27017, ISO 27018, ISO 27701 (Privacy Information Management — rare among payroll providers), ISO 9001, SOC 1 Type II and SOC 2 Type II audited by KPMG, and approved EU Binding Corporate Rules. The combination is unusual; the BCR and ISO 27701 in particular separate Mercans from the field.

How to verify SOC 2 Type II report under NDA · ISO certificates on request · BCR documentation.
05

Sovereign Tier IV infrastructure with DR mirroring

Worker data is processed in Tier IV data centres in Tallinn (EU primary) and Dubai (META primary), with disaster recovery mirroring across geographies. EU/EEA workloads are GDPR-native by location of processing; META workloads sit in a sovereign region. Customer-elected residency is enforced at the platform layer, not negotiated.

How to verify Data centre certifications · residency policy document · DR drill report.
5.3 · The buyer's shortlist checklist

Twelve questions that separate the shortlist from the long list.

If you are running a Workday GPC partner selection, these are the questions whose answers move providers up or down the shortlist. Mercans publishes its answer to every one.

Question Why it matters Mercans
Does the company calculating my payroll in-country own a legal entity there, or is a subcontractor calculating it? Determines who you are actually contracting with. Drives SLA, compliance, and incident accountability. Owned entity
Is the platform built and operated by the same company that signs my contract? Determines roadmap velocity and where bugs and features actually get fixed. Built & operated
Are all five Workday GPC features certified? Partial certification means the buyer fills the gap with file feeds. 5 of 5
Are all five features in production with paying customers today? Certified on paper is not the same as live in production. Live
Does the integration use REST and event-driven flow, or rely on file batches? Drives latency between an HR change and its appearance in payroll. REST · event-driven
SOC 2 Type II — audited by whom, when? Type II means controls were tested over time, not just designed on paper. KPMG · 2024
ISO 27701 (Privacy Information Management)? The privacy-specific extension of ISO 27001. Few payroll providers hold it. Certified
EU Binding Corporate Rules — approved? Strongest available basis for intra-group cross-border data transfer. Approved
What tier are the data centres, and where? Drives availability, residency, and sovereignty position. Tier IV · EU + UAE
Is the named DPO function in-house and accountable, or contractually delegated? Determines responsiveness on DSARs, regulator interaction, and breach. In-house
Can I add a country without a new vendor onboarding cycle? Determines time-to-coverage for organisational growth. Capacity, not onboarding
Is pricing direct, or layered with subcontractor margin? Determines economics at renewal and at scale. Direct

↳ Print this. Send it to every shortlisted provider. Score the answers.

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